Dr. David Thompson (UCSF-San Francisco General Hospital) sent this great card to me and I thought it was too useful NOT to share. It's handy on shift, which ultimately is the purpose of these Paucis Verbis cards. These are useful especially for senior residents, who are supervising medical students and junior residents.
There have been several blog posts on giving effective feedback in the ED:
- Video: How to give effective feedback
- Article review: Attending and resident satisfaction with feedback (prospective observational study)
- Article review: Failing at feedback in medical education (JAMA article)
- Article review: Teaching when time is limited
- Podcast: EMRAP Educator's Edition on feedback
- Plus-Delta technique for debriefing and feedback
This card can be used in many ways. For instance:
- Print these cards and fill it out at the end of the shift. Give to the learner.
- Pick 1-2 questions from the list below as launching points for your feedback discussion. You don't have to overwhelm the learner by answering everyone item below. Sometimes less is more to be effective.
Great PV card. I am a resident, and I will start using this card with the medical students that rotate in our emergency department.
ReplyDeleteThanks,
Javier
Javier: Great to hear. Let me know how things go with it and whether you'd recommend any changes with it. I'm always open to suggestions.
ReplyDeleteA useful and simple technique I've been taught for quick feedback is KEEP, START & STOP.
ReplyDeleteWhat behaviour would you like to KEEP/should that individual keep.
What should they START doing (e.g. talk to patients).
What should they STOP doing (e.g. sticking a knife in the toaster).
Hi Aaron: What a great tip. I hadn't heard of this easy-to-remember technique. KEEP, START, STOP. Will definitely have to try that on shift tonight... Plus I learned that I shouldn't stick knives in toasters.
ReplyDelete